Privacy policy

Cryptos Group respects each individual’s right to privacy. We value our relationship with you, and we take great pride in maintaining the privacy and therefore the loyalty of each individual client, by providing the required security. The provisions of this notice apply to both former and current customers.

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, Cryptos Group OU.
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • Cookies mean small files stored on a users computer or device.

Key principles of GDPR

Our privacy policy embodies the following key principles:

  • Lawfulness, fairness and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidence

Personal Information

In order to provide you with the very best service, when you apply to become an Cryptos Group customer or open a live account, we will ask you for personal information. This information will assist us in evaluating your needs, processing your requests and transactions, keeping you informed about products and services that may be of interest to you, and providing you with a better customer experience. This information is also required for the proper execution of the Anti-Money Laundering (“AML”) regulations.

Required Information May Include:

  • Application Information – full name, address, birth date, identity – I.D., passport or social security number, occupation, assets and income.
  • Transaction Information – Information about your transactions with us and/or our affiliates, and records of past communications. These may include your account balances, trading activity, past inquiries and our responses.
  • Verification Information – This may be required to verify your identity, and may include passport or driver’s license, utility bill or another proof of your address.

Note: AML regulations may require financial institutions to collect information and take action where necessary, in order to verify a customer’s identity.

Your individual rights

Under the GDPR your rights are as follows:

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

We handle subject access requests in accordance with the GDPR.

Cookies policy

We use a technology called “cookies”, which enables us to provide you with a better experience in using our website by sending small text files from our servers to your computer. These cookies do not track your private information.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.